Human Resource Management. Managerial Skills in Working with People

We all know that people are the most valuable resource of an organization. But how can we help our team members manage their time, energy, and attention? How can we effectively delegate tasks and track their completion? How do we set strong and motivating goals and assist in achieving them? How can we communicate effectively and help our people grow? We will answer all these questions in this intensive, one-day practical course.

Among the training topics are:
TIME, ENERGY, AND ATTENTION MANAGEMENT:

• The meaning of my position.

My goals

• Priorities – a key tool for organizing my work as a manager
• Why and how to build a system
• Planning the day, week, month, and year
• "Plan to improvise"

DELEGATING TASKS AND TRACKING PERFORMANCE:

• The difference between task assignment and delegation
• Levels of delegation
• Motivating through assignment – focusing on results
• Performance control, dealing with mistakes and poorly done work

SETTING MOTIVATING GOALS AND PERIODIC PERFORMANCE EVALUATION:

• SMART goals that motivate achieving results
• Allies instead of executors
• Continuous feedback and periodic performance evaluation
• Helpful and harmful practices

COMMUNICATION SKILLS FOR MANAGING AND DEVELOPING EMPLOYEES:

• The role of communication in human resource management
• My communication style
• Listening, asking questions, and expressing for persuasion – key communication skills
• Communication for building trust, for training and development – mentoring and coaching

Upon completion of the course, participants will be able to:

• Reduce the number of high-priority tasks
• Turn many urgent activities into routine, thereby improving their productivity and reducing stress
• Assign tasks with a focus on results and motivation for the executor
• Prepare for the transition from assignment to delegation
• React more constructively to minor mistakes and poorly done work, and to major mistakes with serious consequences
• Formulate goals that are clear, understandable, and motivating
• Conduct positive and constructive conversations for performance evaluation
• Plan the development of specific and specialized knowledge and skills of employees needed to achieve the company's big goals
• Use communication as a strong tool for building trust, dealing with complex and tense situations, and engaging employees
• Work more effectively with colleagues with different communication styles
• Assess when mentoring is needed and when coaching is needed, and apply different techniques

All participants in the course will receive a Certificate of Specialized Training.

Lecturer:
ANTONIA KRUSTEVA
Management consultant with over 15 years of experience in corporate leadership in international companies

For more information and registration, please visit: https://expertevents.bg/seminar/upravlenie-na-choveshkite-resursi-october